Manage Who Manages Your Account and Finances

Account Access, Security & Counter PIN Services

At Elliott Electric Supply, we take the security of our online users seriously. We know how essential it is to protect your personal information, payment details, and order history from unauthorized users who could make unauthorized transactions and disrupt your entire business. Our security system is in compliance with all PCI DSS requirements to safeguard our website and your account information against data breaches.

Online account security is crucial to protect your
sensitive information

Manage Your Account Security

How We Protect Your Online Account

Create a standardized way to identify items

Access & Permission

For customer accounts with multiple users, managing user access can prevent unauthorized changes or transactions on your account and ensures employees can only view or modify what's necessary for their role.

Cyber Security

The Elliott Electric Supply website adheres to the Payment Card Industry Data Security Standard (PCI DSS), which is designed to protect all credit card transactions and prevent fraud to determine our security guidelines.

Counter PINs

You can create one universal PIN for all employees or issue individual PINs for individual employees. When assigning PINs, you can make give an expiration date for enhanced security.

Customer Account Access Control, Security, and PINs FAQ

Frequently Asked Questions

Click the Forgot Password link at the top-right of any page, or directly from the Login page. You will be taken through the password recovery steps.

To Change User Settings, log in and go to your Account Settings page. You can access Account Settings by hovering your mouse over the ACCOUNT menu and clicking Settings. Or by opening your Account Overview page and clicking Settings. On Account Settings, select Change User Settings.

To access our full line of online services, you will need to have a registered login. In most cases, this means you'll want to first apply for an Elliott Electric account and then register it for online access to get a login. Or, you also have the option of registering an online-only login.

In the top menu, click the LOGIN/REGISTER tab and then, click the blue Get Registered button.

You can create as many Sub-Accounts as you need on your account, each with its own unique shipping and billing information.

OPTION 1

After you log in, hover your mouse over the ACCOUNT menu option and, under Overview, click Create New Sub Account(s).

OPTION 2

On the Account Overview page, click Purchasing to open the Purchasing Features page. Scroll down to find Create New Sub-Account.

From the Create Sub-Account wizard, enter contact information for your new sub-account, General Contractors, and Property Owners, then set up sub-account billing options, and add a message to your Credit Representative. After reviewing your input, submit the form to create your new sub-account.

Counter PIN(s) offer you more security when you have employees purchasing at our locations. All counter purchases charged directly to your account must be authorized with a correct PIN number.

Counter PIN Numbers can be managed from the Account Settings page.

Only master users can add, edit, and delete PIN numbers. The Counter Pins page is the ONLY place where PIN numbers are created and/or maintained. Required entries include the actual PIN Number, the authorized purchaser's name, and the PIN's expiration date.

Counter PINs are an added security feature available to all Elliott Electric Supply Account holders. You may enter PINs for individual employees, and when that employee makes a purchase at the counter (in our stores), they have to present their PIN. Counter PINs are not accessible by Elliott Electric Supply employees and must be maintained by the main account holder online.

After you log in, your Counter PIN Numbers can be managed from your Account Settings.

Once a PIN is set up on the account, all purchases at the counter must include the PIN for the purchase to take place. This security feature is ONLY accessible through our website and changes to PINs cannot be made at our locations.